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When candidates complete one of the courses and passed all the assessments set for the programme/syllabus in a participating and approved academy or learning cnetre, they will be issued with a diploma with their statement of results and offical results.

As JIEB is an Examination Board that serves international membership organisations and their membership services with participating learning centres and academies located globally, there are often needs for candidates to obtain diplomas (certificates) or statements of results quicker for progress in their studies and careers.   To this end, our Trustees/Directors agree that individual Academy and Learning Centres and Colleges can issue certificates to their candidates after they have obtained the assessment results from us for Levels 1 to 3 qualifications. 

Alternatively, if a candidate wants to obtain certificates from us, this will take longer to be received from us, and the candidate will not be issued certificates from their Academy or Learning Centre or college etc.

 If an organisation wants to verify the diploma/certificate/qualification of a candidate issued by a learning centre or college or academy, they must contact us in writing via post or Email for such action. Our Email address is info@jieb.org 

Enquiries and Verification of Diplomas (Certificates) or Documents

Enquiries 

All enquiries about the Academy or a candidate must be made in writing by post or via Email. Please note that we do not deal with enquiries over the telephone due to security and confidentiality issues.

Verification of Diplomas (Certificates)/Qualifications or Documents

Again, all enquiries about the Verification of Diplomas (Certificates) or Documents must be made in writing by post or via Email. We do not deal with verification of (Diplomas)/Certificates and Documents by telephone or fax due to security and confidentiality requirements.

Important Notice 

Please note that all candidates requesting verification of their diplomas (certificates)/qualifications or documents are required to complete the Transcript Requite or Documents Request Form. The processing of the Form can take up to 20 working days or more in some cases. It is also very important to note that transcripts or documents after processing are sent directly to nominated membership organisations or an institution or educational organisation or a named officer of such origination, but not to the candidates themselves for data integrity and security reasons.

For more information about enquiries and Verification of Diplomas/Certificates or Documents, please contact: info@jieb.org